1. When you are placing an order you warrant that all information given is accurate and complete.
  2. All orders are subjected to acceptance and product availability.
  3. Availability information for products are listed in each individual product description. If Luxury Signature FZE has insufficient stock to deliver the goods you have ordered, we will not charge your credit or debit card until the items about to be despatched.
  4. All prices listed on Luxury Signature website are correct at the time of entering the information; however, we reserve the right to change prices of any product at anytime.
  5. If your order has not been accepted we will endeavour you contact you to explain the reason, why.
  6. The delivery period stated within the product descriptions of your order is approximate. Goods will be sent to the address given by you in your order. If you are ordering more than one item, your goods may be sent to you in instalments if certain items are out of stock.
  7. Luxury-Signature.ae will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE”.
  8. Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.

Products are non refundable unless it is a manufacture fault.

For refund shipping charge will be charged.

Refunds will be done only through the original mode of payment.

Cancelation Policy

If you change your mind before receiving your item, just call us to cancel your order and we will process the refund along with any shipping fees applied. If you wish to return the item after receiving it, you have up to 15 days to return them, keeping the below rules in mind:

  1. The item is not non refundable.
  2. You can’t return Items clearly marked as non-returnable and displaying a No-Return Policy.
  3. Only the items with ‘Retail Packaging’ never opened (Sealed/Closed Box) and still with its Original Seal can be returned.
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